A Seamless Experience from Start to Settlement

At Luxe, we've designed every step of our puchasing process to reflect the same values we bring to our brand—discretion, transparency, and efficiency

Our "Sell to Us" process is designed to be seamless and on your terms. We offer both virtual and in-person appraisal options and consistent communication through the entire process.

We typically offer between 50-70% of the retail resale value. Unlike consignment whereby you do not receive sale proceeds until your item sells to a third party, we actually purchase your items directly from you. This means many of our customers receive the proceeds from the sale same day or within 48 hours.

Submit Your Item for Initial Appraisal

Luxe will complete an initial appraisal to provide you with an preliminary offer. We currently offer two options to complete an initial appraisal:

  • We welcome walk-in appointments during our business hours
  • Use our item submission form to initiate our online process or schedule a confidential in-person appointment.

Pro Tip: For both in-person and virtual submissions, the more detail you can provide about your asset, the more likely we are to have an accurate initial offer. Supporting documentation, such as GIA certificates, sales receipts, or other authentication documents help us to make sure you receive the best offer possible.

Complete Final Physical Appraisal & Offer

For customers using our item submission form, we will send you an email either containing a pre-paid shipping label or a link to schedule an in-person appointment.

Upon receiving your asset, the Luxe team will complete our final physical appraisal and provide you with the final offer for your item.

Complete Paperwork

Should you accept our final offer, we will proceed with an ID verification, Bill of Sale execution, and preferred payout method confirmation.

Please note we accept the following forms of ID:

  • US Drivers Licenses
  • Passport
  • Texas DPS-issued ID Card
  • Texas Handgun License

Customers using our online process will be required to complete a biometric ID verification before executing a Bill of Sale.

Transaction Settlement

Once the documentation is signed:

  • In-store clients may receive cash immediately
  • Remote clients will be paid via secure ACH bank transfer

Fine Print:

Our purchase agreements (Bill of Sales) are contingent upon ownership verification. We register purchases through law enforcement databases and may, if applicable, as for title or proof of ownership. If at any point during the process a customer decides not to move forward, Luxe will return the item. The customer is expected to pay the cost of return shipping.

Transparent. Discreet. Empowering.

Whether you’re looking to unlock liquidity or part with your luxury assets, we make it seamless, private, and tailored to your needs.

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