Return Policy

At Luxe, every item we offer is hand-selected, authenticated, and thoroughly evaluated for quality. Due to the nature of our business and the uniqueness of each item, we will accept returns with prior store approval within 10 days of the items arrival.

Return Guidelines

We accept returns made within 10 days of receiving your item. To begin a return, please email hello@luxe-dallas.com with your order number, product description, a reason for the return, and pictures of the item. Our team will review and issue a return shipping label to you (please note that you will be responsible for return shipping costs). We will not accept incomplete returns or damaged items. Once we have received your item and reviewed it, we will complete the return transaction. We reserve the right to refuse any return transaction for any reason.
Please review all product descriptions, photos, and details carefully before making a purchase.
If you have any questions or need additional photos or clarification before purchasing, we encourage you to contact us with questions — we’re happy to assist.

Authenticity & Transparency

All items sold on Luxe are:

100% authenticated by our team of experts
Described as accurately and transparently as possible
Priced based on market valuation, condition, and rarity

Shipping Issues or Damage

If your item arrives damaged in transit or you believe there’s been an error with your order, please reach out to us within 48 hours of delivery so we can evaluate and resolve the issue.